Delivery Information
Shipping
& Returns
Launching soon
Stock has not arrived. All six fragrances are unavailable for purchase, and we are not accepting pre-orders. No launch date has been announced.
Notify me when the collection launchesDispatch & Delivery
Shipping services, charges, carriers, coverage, and dispatch and delivery times have not been confirmed. No same-day service or delivery city is currently promised. Confirmed details will be published here before sales open.
Packaging
Packaging and any gifting options will be confirmed before sales open. We are not currently accepting orders or fulfilling gift shipments.
Tracking
A Notify me signup is a launch notification request, not an order or reservation. It does not create a shipment or tracking number. Tracking arrangements will be confirmed before sales open.
Returns & Exchanges
Return and exchange eligibility, time limits, costs, and the process for damaged items will be published before sales open. We are not accepting orders during pre-launch, so there are no current fulfilment or return services.
Coverage
Serviceable locations and any postcode restrictions have not been confirmed. We will publish coverage details before sales open. For pre-launch questions, contact hello@roomofsora.com.